1. Information We Collect
Lucy Hospitality may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and travel preferences.

  • Event/Travel Details: Dates, venues, guest lists, and requirements for conventions, events, or tours.

  • Technical Data: IP address, browser type, device details, and usage patterns.

2. How We Use Your Information
We use collected data to:

  • Plan and manage conventions, events, and tours.

  • Process bookings and payments.

  • Communicate updates and confirmations with clients.

  • Personalize vacation packages and experiences.

  • Improve website functionality and customer service.

  • Comply with legal and regulatory requirements.

3. Sharing of Information
We do not sell or rent client data. Information may be shared with trusted partners (e.g., hotels, airlines, venues, or guides) only as required to deliver contracted services.

4. Data Security
We use secure systems, encryption, and restricted access protocols to protect personal information from unauthorized use, alteration, or disclosure.

5. Data Retention
Client data is stored only as long as necessary to deliver services or comply with legal obligations. Once the retention period has expired, data will be securely deleted.

6. Client Rights

  • Request access to personal data.

  • Correct inaccuracies in stored data.

  • Request deletion of data (where legally allowed).

  • Withdraw consent for marketing communications at any time.

7. Opt-Out Instructions
Clients may opt out of receiving promotional or marketing communications by:

  • Clicking the unsubscribe link in our emails.

  • Contacting our support team directly with an opt-out request.

8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in regulations or our practices. Clients will be notified of material changes through our website or email.