1. Services Provided
Lucy Hospitality provides professional services in Convention Planning, Event Management, Tourist Guide services, and Vacation Package Planning. Each project or booking will include a written agreement outlining the scope of services, deliverables, timelines, and costs. Any additional services requested by the client outside of the agreed scope may incur additional charges.
2. Client Responsibilities
Clients must provide accurate event, travel, and participant details, including dates, preferences, and special requirements.
Any delays in providing required information or approvals may result in adjustments to project timelines.
Clients are responsible for ensuring that all participants have valid travel documents, visas, and required permits when booking international services.
3. Intellectual Property
Itineraries, event plans, designs, and other materials provided by Lucy Hospitality remain our intellectual property until full payment has been made.
After payment, the client is granted a license to use the deliverables for personal or business use.
We reserve the right to use completed work in our portfolio unless otherwise agreed upon.
4. Confidentiality
All sensitive information shared by clients, such as event details or personal data, will remain confidential.
Lucy Hospitality will not disclose such information to third parties except where necessary to provide services or comply with legal obligations.
5. Limitation of Liability
Lucy Hospitality is not responsible for disruptions caused by natural disasters, strikes, government actions, or failures by third-party vendors ( airlines, hotels, or venues).
Our liability is limited to the fees paid directly to Lucy Hospitality for the affected service.
6. Termination of Agreement
Either party may terminate the agreement with a written notice of at least 14 days.
The client must pay for services completed up to the termination date.
Prepaid fees for services not delivered may be refunded at our discretion
7. Contact Information
If you have any questions, concerns, or requests regarding this Cookies Policy or our use of cookies, please contact:
Lucy Hospitality
Email: [email protected]
